Legal Notice (Act on Specified Commercial Transactions)
This page provides the legally required information under Japan's Act on Specified Commercial Transactions for the website "64 Personalities" ("the Site").
1. Seller
RANRAN Solutions
2. Person Responsible for Operations
Hikari Onuma
3. Address
Tokyo, Japan
4. Contact
Email: info@ranranweb.com
Phone: 070-8454-1197
(Please note that we do not accept phone inquiries. Contact us via the above email address or through the contact form on the Site.)
5. Price
The price of each paid report is displayed on the relevant pages of the Site, including tax where applicable. Depending on language and region, prices may be shown in local currencies such as JPY or USD. Prices may be changed without prior notice due to exchange rate fluctuations or changes in our business policies. The currency displayed on each language page is the contract currency applied to that purchase.
6. Additional Fees
- Internet connection fees and communication charges (borne by the user)
- Currency conversion or processing fees charged by credit card issuers or payment providers (if applicable, in accordance with their terms)
7. Payment Method and Timing
- Payment Methods: Credit cards and other online payment methods provided by Stripe
- Payment Timing: Charges are processed at the time of purchase, in accordance with Stripe's terms and your card issuer's terms.
8. Delivery of Service
Paid reports are made available immediately after successful payment via on-screen access and an access link sent to the email address provided at purchase.
9. Returns, Cancellations, and Refunds
Due to the nature of digital content, we generally do not accept cancellations or refunds after the purchase has been completed. However, in cases of duplicate charges, system failures, or other issues clearly attributable to the Site, we will review and handle such cases individually. Even when a refund is issued, the actual amount received by you may differ from the original payment amount due to exchange rates and fees applied by card issuers or payment providers. Such differences in exchange gains or losses and fees are not covered by our refund. As this service provides digital content over the internet and does not constitute door-to-door or similar sales, statutory cooling-off rights do not apply.
10. System Requirements
We recommend using the latest versions of major web browsers (such as Chrome, Safari, Firefox, and Edge). The service may not function properly in non-recommended environments.
11. Special Conditions of Sale
When special offers, discounts, or campaigns are conducted, the applicable conditions and periods will be indicated separately on the Site.